• Customer Service & Leadership Development Programs

  • Adapt time-tested business strategies and practices to improve your organization.

  • Develop a leadership vision that inspires dedication and commitment among employees.

  • Apply key elements of employee engagement strategy to strengthen your culture.

  • Develop an organization that supports consistent delivery of exceptional quality service.

  • Foster a collaborative environment that draws on the creative resources of your entire organization.

  • Incorporate time-tested principles for building and fortifying brand loyalty.

Diversified Sectors and Industries that want to "raise the bar" on Excellence in Customer Service, 5-Star Hospitality Culture & Lifestyle and ultimately craft the "WOW"-Factor. Customize and Conduct Workshops, Long-Term Customer Service Maintenance Programs, One-on-One Coaching Sessions, Mentorship and intense Training at all levels; Managers, Senior Executives, Department Management and other Service Personnel in all aspects of Leadership 101.

Comprehensive Developer Consulting: Start-up Residential Luxury High-Rise Condominiums, Budget Forecasting, Design and Implement Operational Manual, Policies, and Standard Operating Procedures, Develop and implement the Luxury Hospitality Culture, Design and Implement the coveted "WOW" Factor, Management Selection, Staffing and Training, Vendor Selection, Contract Negotiation, Turnover and Transition to buyers' Board of Directors etc.

Structure Survey, Management Analysis, Budget Review, Contracts Negotiation, Financial Analysis, Revitalization and Turn-around operationally distressed communities, Leading Renovation Projects, Personnel Training and Coaching, Provide New Operational Guidelines, Proffer Recommendations to the Board of Directors and more.